There There

There There is an AI helpdesk for support teams, built by Spatie. It unifies email and chat-widget conversations in one workspace and uses a knowledge layer—documentation, authored articles, and ticket history—to draft replies and summarize threads. AI features are optional and assist the team by drafting messages that humans send. Automations use triggers, conditions, and actions to add the right context to a ticket. Data is hosted in the EU on UpCloud; AI processing uses OpenAI in the US, and email delivery uses Postmark. There There is GDPR compliant and signs Data Processing Agreements.